Clinics
In clinics, scheduling, patient service and finance often run on separate systems, and the front desk reconciles everything by hand at the end of the day. We assess the integration possibilities between them before proposing any new tool.
System integrations
When the same information gets typed in twice.
Many operations don’t need a new system. They need the systems they already have to share information. We assess the integration possibilities of each tool and connect what can be connected, so the team stops copying data from one screen to another.
Talk about my operation ↗
When it makes sense
Signs this area would solve something.
Not every operation needs this right now. These are the signs that usually mean it’s worth a closer look.
It makes sense when:
- The team copies data from one system to another every day.
- Scheduling, patient service, finance and sales each hold a different piece of the same information.
- A simple report means stitching together exports from several tools.
- Errors appear because a record was updated in one place and not in the other.
- A new tool is on its way and needs to talk to the ones already in place.
In practice
How it shows up in each operation.
Cardiology
In cardiology, exams produced by devices often go on to be printed and filed by hand. In the ECG case, the automation connects directly to the device, produces the exam as a PDF and files each one under the patient’s name.
Companies
In companies that are modernizing, each department often uses a different tool, and none of them talk to each other. Connecting those systems reduces the reliance on in-between spreadsheets and gives management a single view of the operation.
How we work
Understand first. Then build.
- 01
We map where the information goes: who types it, into which system, and where it needs to go next.
- 02
We assess the integration possibilities of each tool: what it allows us to connect, within which limits, and what depends on the vendor.
- 03
We connect what makes a difference to the routine first, instead of integrating everything with everything.
- 04
We keep an eye on the integration once it is in use, because systems change and the connection has to keep working.
Case
A real problem, from diagnosis to result.
Cardiology · Lins, São Paulo, Brazil
Paperless ECGs: from the machine straight to PDF
A cardiologist was paying for paper and printing on every ECG. An automation connected to the machine now saves each exam as a PDF and files it by patient.
Frequently asked questions
Common questions.
Can any system be integrated?
No. Each tool allows a different level of integration, and some allow almost none. That is why we assess the integration possibilities before promising any connection, and say plainly when it is not feasible.
Is integrating better than switching systems?
Often, yes: it keeps what already works and avoids migration costs and a learning curve. When the current tool can no longer carry the operation, switching may be the right answer, and we say so.
Will the team have to change the way it works?
The aim is the opposite: for information to flow without the team having to move it. Sometimes a small change to the process makes the integration simpler, and that is agreed beforehand.
How do we start?
With a conversation about what is happening in the operation. The first conversation is free; the full diagnosis, with the Technology Evolution Map, is a paid service, remote or on-site by arrangement.
Want to know whether this fits your case?
Tell us what is happening in the operation. The first conversation is free and lets us understand the context before proposing any solution.
Shall we understand your operation?
The next step for your technology starts with a conversation.
You know your business, your processes and the challenges you face every day. We can help you understand how technology can respond to those needs.
Tell us what's happening in your operation. We'll talk through the context, identify possibilities and assess how Diagium can help.
You don't need to arrive with a defined solution.
We start by understanding the problem.
We take on a limited number of new projects each quarter.
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